MESA MEDICAL WEIGHT LOSS CLINIC, LLC DBA MESA MEDICAL HEALTH & WELLNESS (“Mesa Medical Health & Wellness,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website, contact us, or opt in to our SMS messaging program. By using our website you agree to this Policy.
1. Who We Are
MESA MEDICAL WEIGHT LOSS CLINIC, LLC DBA MESA MEDICAL HEALTH & WELLNESS is a Utah limited liability company operating a medical weight loss clinic at 1086 South Main Street, Suite 102B, St. George, UT 84770. You can reach us at +1 435-275-2949 or ty@mesamedclinic.com.
2. Information We Collect
We collect the following categories of information:
- Information you provide. When you submit our contact form, request a consultation, or otherwise communicate with us, you may provide your name, phone number, email address, mailing address, and the content of your message.
- SMS opt-in information. If you check either SMS consent box, we record which box or boxes you checked, your phone number, the date and time of consent, the form you used, and the IP address you submitted from. This record is used to demonstrate consent to messaging carriers and regulators.
- Clinical information. If you become a patient, we collect health information necessary to provide care. That information is handled separately from this Site and is subject to the privacy notice you receive at intake.
- Site usage information. We may automatically collect basic technical information such as IP address, browser type, pages viewed, and referring URL through standard analytics tools.
3. How We Use Information
We use information to:
- respond to your inquiries and schedule consultations;
- provide and improve our services, including customer support and follow-up communications;
- send SMS messages you have opted in to receive (see Section 5);
- send service emails such as appointment confirmations, administrative notices, and policy updates;
- operate, secure, and improve the Site, including analytics and fraud prevention;
- comply with applicable law and respond to lawful requests.
4. Legal Basis and Consent
We rely on your consent, our legitimate interest in operating our business, and our legal obligations as the basis for processing your personal information.
5. SMS Messaging — Important Disclosure
Mesa Medical Health & Wellness operates a mixed-use SMS program that may include both customer-support and promotional messages. You opt in by checking one or both of the separate, optional SMS consent boxes on our contact form (one for non-marketing messages, one for marketing messages) and submitting your phone number. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, or HELP for help. Consent to receive SMS messages is not a condition of purchase.
No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors strictly to support the SMS program (for example, our messaging service provider) is permitted; those subcontractors are contractually prohibited from using your information for their own marketing.
The categories of information involved in the SMS program are your phone number, your consent record, and message content. Phone numbers collected for SMS purposes are not sold or rented and are not used for any purpose other than operating the SMS program and providing the services you requested.
Your choices control your messages. Marketing and non-marketing consent are separate and optional. We send only the categories you select. Leaving both boxes unchecked does not grant SMS consent.
6. How We Share Information
We share personal information only as follows:
- Service providers. With vendors that help us operate the Site, send communications, host data, or process payments. These vendors are bound by contract to protect your information and use it only for the services they provide to us.
- Legal and safety. When required by law, in response to a subpoena or court order, or when we believe in good faith that disclosure is necessary to protect rights, safety, or property.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to customary confidentiality protections.
We do not sell your personal information, and we do not share SMS opt-in data with third parties or affiliates for their marketing purposes.
7. Cookies and Analytics
The Site may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet is fully secure, however, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as needed to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records are retained for at least as long as required by applicable carrier and regulatory rules.
10. Your Choices
- SMS. Reply STOP to any message to opt out of the SMS program.
- Email. Use the unsubscribe link in any marketing email, or contact us directly.
- Access, correction, deletion. You may request access to, correction of, or deletion of personal information we hold about you by emailing ty@mesamedclinic.com. We respond as required by applicable law.
11. Children
The Site is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
12. Health Information
Information you share with us about your health through the Site contact form is not a substitute for a clinical consultation and is treated with care. Once you become a patient, your protected health information is governed by the clinic privacy notice you receive at intake, which addresses applicable health-information laws.
13. Changes to This Policy
We may update this Policy from time to time. The updated version will be effective when posted on this page with a revised “Last updated” date. Material changes will be made prominent on the Site.
14. Contact
Questions about this Policy or our privacy practices can be sent to MESA MEDICAL WEIGHT LOSS CLINIC, LLC DBA MESA MEDICAL HEALTH & WELLNESS, 1086 South Main Street, Suite 102B, St. George, UT 84770, by phone at +1 435-275-2949, or by email at ty@mesamedclinic.com.
See also our Terms & Conditions .